CANCELLATION POLICY

1201.1 PURPOSE AND SCOPE

The purpose of this policy is to explain the responsibilities of the customer when cancelling previously scheduled reservations at the Baytown Fire Training Field (BFTF).

1201.2 CANCELLATION REQUEST

Cancellation requests may be submitted in writing, via email, to BFDTraining@baytown.org . A reservation is not considered canceled until the customer receives written acknowledgement confirming the cancellation via email from the BFTF staff. Any cancellation requests made over the phone or in person will not be considered valid.

1201.3 DEPOSIT AND FULL PAYMENT

A reservation is considered complete once the deposit has been paid. A confirmation email will be sent to the customer at the time of payment. The remaining balance of the reservation is due in full within thirty (30) days after the latest reservation date on the invoice.

1201.4 REFUNDS

Cancellation requests submitted seven (7) days or more in advance of the reservation date will incur no penalties and receive a full refund of the deposit and any additional payment that has been made toward the reservation.

Cancellation requests submitted within six (6) days or less of the reservation date will not receive a refund of the deposit. However, any additional payment that has been made toward the reservation, will be refunded in full.

Reservations cancelled by the BFTF staff and by no fault of the customer, will have the option to receive a full refund of the deposit and any additional payment that has been made toward the reservation, or to reschedule their training for another available date, pending review and written confirmation from the BFTF staff, and apply the funds to it.

1201.5 INCLEMENT OR ADVERSE WEATHER CONDITIONS

The BFTF’s standard operating hours are 0700 – 1700, Monday through Friday, excluding City Holidays.

If inclement or adverse weather conditions will not allow for safe and effective training to be conducted, as dictated by the BFTF staff, and training has not yet begun, the customer will have the option to receive a full refund of the deposit and any additional payment that has been made toward the reservation, or to reschedule their training for another available date, pending review and written confirmation from the BFTF staff, and apply the funds to it.

If inclement or adverse weather conditions interrupt more than half of any scheduled training time, as dictated by the BFTF staff, the customer will be given the opportunity to reschedule their training for another available date, pending review and written confirmation from the BFTF staff, at no additional charge.

However, if the customer is able to train for more than half of the scheduled training time, they will not receive a refund of their deposit nor any additional payment that has been made toward their reservation. The option to reschedule their reservation will not be given.

1201.6 NO CALL/NO SHOW

Customers who fail to cancel their reservation within the allotted time frame and fail to appear on the day of their reservation will not receive a refund of their deposit nor any additional payment that has been made toward their reservation. The option to reschedule their reservation will not be given.

Baytown Fire Training Field

7022 Bayway Dr. Baytown TX, 77520

(281) 691-6712 | BFDTraining@baytown.org

RELEASE

That I, __________________________________________(Printed Name)

Address: _________________________________________________________________

City: ____________________________   State: ________________ Zip: _____________

Hereinafter called the undersigned, having requested permission to use, and for and in consideration of the right and permission granted to me, to use the City of Baytown Fire Department Training Facility, for a rental fee, per rental fee schedule, to the Fire Department of the City of Baytown, have remised, release and forever discharged, and for my heirs, executors, administrators and assigns do hereby remise, release and forever discharge the City of Baytown and the City of Baytown Fire Department, its officers and employees, and their successors, assigns, and administrators, of and from any and all claims, demands, right and causes of action of whatsoever kind of nature, arising from, and by reason of any and all known and unknown, foreseen and unforeseen bodily and personal injuries, damage to property, and the consequences thereof, resulting and to result from the use of the City of Baytown Fire Department Training Facility, which liability is here expressly denied, and I hereby covenant and agree, and by these presents bind myself, my heirs, executors, administrators and assigns that I will bring no suit nor make any claim against the said City of Baytown, Texas, and the City of Baytown Fire Department, or any of its departments or divisions or any of the personnel and/or employees employed by them to recover any sum of compensate for any personal injuries and/or property damage and/or attorney fees, as a result of the hereinabove use of the City of Baytown Fire Department Training Facility.

The undersigned has read the foregoing release and fully understands all of the terms of said release.

The undersigned also acknowledges that without the execution of the release the City of Baytown and/or the Baytown Fire Department would be unable to allow the undersigned the use of the training facility.

In testimony whereof, witness my hand this the _______day of __________________, 20____.

                                                                                          _____________________________________

                                                                                          Trainee’s Signature

                                                                                          ___________________________________________

                                                                                          Trainee’s Printed Name

Witness:

Signature _____________________________________________

Printed Name __________________________________________

Baytown Fire Training Field

7022 Bayway Dr. Baytown TX, 77520

(281) 691-6712 | BFDTraining@baytown.org

TRAINING ACKNOWLEDGEMENT

The personnel listed below take full responsibility for the safety of the students under their supervision while on the property.

Company Representative 

            ______________________________    ____________________________   ____________

                                                 Printed Name                                                             Signature                                                    Date

Lead Instructor

            ______________________________    ____________________________   ____________

                                                 Printed Name                                                             Signature                                                    Date

Safety Officer

 ______________________________    ____________________________   ____________

                                                Printed Name                                                              Signature                                                    Date

* All students and instructors must sign a release form before training can begin.

Field Safety Guidelines

• Notify an instructor or safety officer of any injury or illness
• Water and rehab will be provided to all students by the instructor/company representative

Before you begin Training