Will this change impact current City utility services to my home?

No. Your services will stay the same. The new system was created to improve the customer experience and make it easier to pay and access your bill.

Show All Answers

1. What is the Baytown Utility Services portal?
2. How do I access the Baytown Utility Services portal?
3. Can I use my current customer i.d. and account numbers?
4. I'm moving soon. How will this impact the my customer and account numbers?
5. Will this change impact current City utility services to my home?
6. Can I still pay the way I have before?
7. Can I still pay by phone?
8. Do you have a paperless bill option?