We are thrilled to recognize Ava Hudnall from HR who has officially completed her PIPE Black Belt certification, marking an incredible achievement in her journey with the City. This accomplishment is a testament to Ava’s dedication, hard work, and understanding of process improvement.

The Black Belt certification is no small feat. It requires using advanced tools and techniques to drive significant, sustainable improvements in processes, and Ava focused her improvements on the development of training courses here at the City. Her first two projects created an automatic and easily accessible training request form and a follow-up focused conversation to ensure all the details and needs of the training were captured up front. Previous to this, training development was done through email and went back and forth several times and included several revisions before everything was included, definitely not the most efficient use of time and resources. Ava’s third project resulted in the City’s Green Belt course being certified with the Texas Commission on Law Enforcement (TCOLE) as an approved course for six hours in leadership toward Police personnel’s required training.

Please join us in congratulating Ava on this significant achievement! We look forward to seeing all the positive changes she will continue to drive within our organization.

Here’s to many more milestones, Ava—we’re proud of you!